Developing User Participation
We can help you ensure that users of services have a meaningful and effective input into the planning, running, management and evaluation of your services.
Recent commissions:
East Sussex: Through a variety of approaches, TriNova enabled service users in the county to play a full and effective role in the re-commissioning of adult mental health day services. Service users were supported to play key roles in:
- project management
- designing a service review process
- running focus groups at local services
- making key decisions on service redesign
- shaping new service specifications
- developing a communication strategy
An independent Service User Consultant was employed to provide expert support and customised training to members of a Service User Work Group.
The process of service user involvement in the re-commissioning process has been independently evaluated by the Sainsbury Centre for Mental Health.